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User experience design for AI

3 credits

Who is this course for?​

This course is for students and professionals who want to understand the challenges and opportunities that artificial intelligence agents and components bring to the design of experiences. The course covers the conceptual and practical issues of designing with AI as an agent shaping the user’s environment and as a design material: it introduces the basic principles for human-AI interaction and human-AI collaboration; it describes product- and interface-level best practices for AI-enhanced experiences using textual, gestural, voice, and environmental interfaces; it discusses the human-AI relationship in respect to cognitive and algorithmic bias, the building and maintaining of trust, and ways to prevent or fix the potential misalignment between human and software actors.

What will you learn from this course?

At the end of the course, you will have both practical and theoretical understanding of what processes, methods, and techniques should be considered when designing human-centered experiences augmented by artificial intelligence components or agents.

You will be able to identify the role AI plays in an experience, choose the correct approaches, methods, and techniques that will aid you in working towards making the AI part of a solution rather than a problem. Furthermore, you will apply these methods and techniques so that you produce better experiences, and finally, communicate your results and how your approach made a difference.

What is the format for this course?

Instruction type: The course runs as an online course. The course consists of online lectures, audio / video materials, critique sessions, and guest lectures meant to provide you with hands-on insights on the relationship between user experience and artificial intelligence, and of three mandatory practical individual assignments supported by supervision.

Frequency: The course runs for 10 weeks, with an expected total workload of 8 hours per week.

Examination: Examination is based on the results of the individual practical assignments, which will be graded pass or fail. All assignments have to be “pass” for you to pass the course.